How Do Banks Trade The Forex?

The commercial and investment banks form the cornerstone of the foreign exchange market because,

in addition to trading on behalf of their customers, they also provide the channel through which all other participants have to trade. In effect they are the main sellers within the foreign currency exchange market.

Another important point to remember is that the commercial and investment banks do not simply trade on behalf of their customers, but also trade in their own right through proprietary desks with the objective of realizing a profit for the bank. Commercial and investment banks possess a unique knowledge of the marketplace and have the ability to monitor the activities of other participants such as the central banks and investment funds.

The commercial banks have been at the very hub of the Forex market for many years and their role has remained basically the same throughout this time. However, the introduction of electronic brokering systems such as Reuter's 'Monitor Dealing Service' during the early 1980s and Reuter's 'Dealing 2000-1' in 1989 market the beginning of far reaching changes in the foreign exchange market. However the introduction of Reuter's 'Dealing 2000-3' system in 1992, followed a year later by the launch of 'Electronic Brokering Services (EBS)', brought the ability to automatically match buy and sell quotes from dealers and this changed the very nature of the market.

[ForexGen Customer & Trading Support]

ForexGen Customer Service seeks to achieve the highest level of customer satisfaction.

[ForexGen online trading services] are available 24 hours a day from Sunday at 6:00pm EST to Friday at 2:00pm EST to support and offer the help needed by all ForexGen's clients through answering any questions they may have.
ForexGen provides full time assistances to support clients during the usage of [ForexGen platform], whenever our clients face any problems during downloading or installing the platform ForexGen experienced stuff will help to overcome it.

ForexGen provides clients with full scale demonstrations and help for the technical issues.

Dealing Rooms.

ForexGen dealing desk representatives are available during trading hours - 24/5 from Sunday 6:00pm EST to Friday at 2:00pm EST.

You are encouraged to contact the dealing room by phone ONLY in these situations:

* If you are not able to access the internet.
* Failing to receive a confirmation on an online order.
* Failing to connect to ForexGen server.